Shamit Khemka, the Founder & MD of SynapseIndia, has long leveraged his unparalleled communication skills to achieve remarkable business success. He says that every business leader should hone the skills of effective communication.
There are things that leaders should avoid and embrace selectively while making efforts for effective communication. You must understand that conflict and competition will hardly take you anywhere when it comes to effective communication. Whether it's employees, clients or a competitor, conflict can never create room for communication.
Transparency and accountability are the most important factors for achieving the desired goal from the communication process. Every stakeholder should know what's going on in the organization and what's the communication all about. If every stakeholder knows what's expected from them, they have clear ideas about what to deliver to their bosses. Timely and complete communication plays a crucial role in this.
Another important step for achieving communication goal is cooperation and collaboration among employees and management. People value each other more when there are cooperation and collaboration in an organization.
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Shamit Khemka, the managing director of SynapseIndia, is an enthusiastic supporter of the data-driven business model. In order to advance in a ruthlessly competitive world, business owners must realize the true potential of analytics. Today, if businesses cannot successfully use the power of data analytics and business intelligence, they will be lagging in the market.
Companies are failing in their approach to adopting big data due to many underlying causes that are not plain and simple. Experts believe that big data analytics is of no use if companies are not willing to focus on the insights offered by analytics. If you are serious about creating a customer experience different from those of your competitors, you have to focus on data analytics.
To get desired results from data analytics, companies have to create a diverse team of experts including data scientists, software engineers, and market analysts, among others. Data scientists should not take the burden alone. They have skills but lack business knowledge. A properly guided team of data analysis is hence the most effective way of doing this, says Shamit Khemka.
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Companies now need to focus on people management more than anything else, says Shamit Khemka, the founder & managing director of SynapseIndia. A constantly growing technology industry means more intense competition between organization for skilled employees. In a meeting of American business leaders held in August, topics like employees and social responsibilities were intensely deliberated. Leaders agreed on the point that employee management should be done with more sensitivity and responsibility.
People management has become more complicated with an unprecedented increase in the involvement of millennials in tech industries. Shamit Khemka has always emphasized the need for effective training and communication to groom employees. The leader is known for his employee-focused management strategy.
The leader constantly motivates employees to become smart workers without wasting time and/or resources. SynapseIndia has established a good reputation among prominent businesses in the USA, UK, and other parts of the world. The company offers a vast range of IT-enabled services including software development, mobile app development, and big data & analytics.
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Shamit Khemka, like a true entrepreneur, believes in the power of voice assistants which have become an important part of life. Although, in the beginning, they delivered less helpful answers it evolved and has now become the next big thing in the tech world.
In today's time, voice assistants need better tuned AI algorithms and more data to serve the users more effectively. Even though they have gained huge popularity now but there's still a long way to go. Slowly but definitely, it will see more users switching from traditional internet search to voice-based search.
The Future of Voice Assistants
By 2020, more than 100 million smartphone users will end up using voice assistants, a report says. The time will come when we will see the era of super-smart assistants. Furthermore, the growing use of AI and IoT will help voice assistants become more advanced, thereby, helping the users handle daily tasks more swiftly.
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Shamit Khemka, in this blog, has explained the importance of data integration strategy. By using a data integration strategy, an organization can understand the user base, avoid errors and miscommunication. If a company has the right tools in place, it can enjoy a myriad of new opportunities.
With data integration, one can -
1 - Improve customer conversion rates by personalizing the user experience with the help of a well-functioning social login process.
2 - Access the information collected by the company in a form he or she understands better.
The entire process of data integration requires standardizing the various forms of information which are often broken down into the following -
Shamit Khemka, the founder of SynapseIndia, says that augmented reality (AR) & virtual reality (VR) technologies have the disruptive potential to affect the healthcare industry. AR/VR devices and applications have transformed the way healthcare organizations deliver patient care and give training to healthcare providers.
AR & VR applications are being used by doctors for various purposes, i.e. telemedicine, patient-centric care, surgeries, etc. VR devices can even perform a pain-relieving function by distracting patients in pain, potentially lessening the need for heavy pain medication.
With AR/VR technologies, medical education has seen the beginning of a new revolution. Simulation models allow medical students to learn in a real-life like environment. 3D structures are being used to teach them how to do surgeries.
To get a perfect AR/VR application, you need a reliable offshore software development company like SynapseIndia. The company has created numerous AR applications for the medical & healthcare industry.
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Shamit Khemka, the founder of SynapseIndia, believes that the world of chatbots is evolving faster and you need a reliable IT company to build a future-ready bot. Chatbot development & deployment has become a necessity for businesses to deliver better customer service, automate sales and achieve sustainable growth.
Bots are developed and deployed by leveraging cutting-edge technologies like artificial intelligence (AI), Cloud computation, etc. IT companies like SynapseIndia develop multilingual chatbots that help businesses to cater diverse customers belonging to different countries.
Chatbots also helps businesses to boost customer engagement and entice them for buying products/services. According to Shamit Khemka, you can reach to millions of target users if you implement a bot in your website or social media channels. Stay ahead of the competition with futuristic bots developed by certified experts.
Automation is the success mantra and chatbots can help business owners to drive high sales and revenue.
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Shamit Khemka, the founder of SynapseIndia, strongly believes in the power of DevOps practices to make software development projects successful. DevOps is one of the fastest trends in the IT industry that allows organizations to quickly build and deploy software & applications. In fact, DevOps has become one of the must have tools for tech startups, SMEs and large enterprises.
DevOps offers cultural, technical and business advantages over the traditional software development process. Big projects can be completed in lesser time and with 100% efficiency. Teams can collaborate better and focus more on innovation. There are higher employee management and greater professional development opportunities. Employees are happier and satisfied. Early detection and faster fixing of bugs help IT companies to provide the best solutions to clients.
With DevOps, IT business owners can take their organization to the new heights of success. They just need to effectively implement DevOps culture and practices.
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Shamit Khemka understands the true value of machine learning technology. In his years of working as an IT expert, he has seen enterprises from different verticals implementing the technology and increasing their business. A quick insight on the same has been discussed below -
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Shamit Khemka, the founder of SynapseIndia, is keen to understand and use new enterprise technologies. With the increasing popularity of blockchain across industries, IT companies like SynapseIndia are seriously considering the trend.
Blockchain is a digital ledger that allows information to be distributed but not copied. With this capability blockchain technology created a framework for a new kind of internet. Blockchain was originally built for the digital currency Bitcoin by a group of people known by the pseudonym Satoshi Nakamoto. The technology has now found potential applications across different industries.
A blockchain is a series of an immutable record of data that is managed by a cluster of computers owned by different individuals. Each of the blocks of data is secured and connected to each other using cryptographic technology, which is the chain.
One of the most striking features of blockchain is that the network doesn't have any central authority. As mentioned earlier, the information is shared across the network and it is accessible to everyone. Therefore, anything built on a blockchain is transparent by design.
Shamit Khemka, the founder of SynapseIndia, has been closely watching the trends around software development and digital transformation. An increasing number of companies are adopting new tools and technologies to improve their quality of products and services. This trend has become popular in the face of an unprecedented competition faced by the software industry.
Software companies across the world are focusing more on delivering speed and efficiency. The traditional approach to testing, therefore, is being replaced by a more customer-centric approach that is likely to dominate the future of software testing.
The implementation of cloud technology across the software industry has created a buzz around phenomena like scalability, agility, and cost control. Future-focused development teams have already adopted the sync between cloud technology and software testing.
Automation has become more prevalent in the industry than many analysts had predicted. This trend is synonymous with testing, data analytics, and even software development. Automation has, in fact, become the fastest way to fill the gap between agile development and testing. Automated testing has remarkably improved both productivity and quality of many leading software companies.
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Shamit Khemka, the founder & MD of SynapseIndia, has closely observed the impressive rise of disruptive technologies across industry domains. He often analyzes the critical factors associated with the dramatic technological shift across industry domains – from real estate to healthcare and to software development.
Though this growth of disruptive technologies has largely been unpredictable, a number of technologies dominate the arena of emerging technologies. Artificial intelligence (AI), for example, has become one of the most rapidly growing technology across industries and markets. AI render immense capabilities to companies. For instance, it can improve the customer experience by predicting their needs. AI has proven to be game-changer in industries like healthcare and transportation.
Automation is another fast-growing disruptive technology used across industries. Automation technologies have the power to combine human intelligence with capabilities of sophisticated machines. This technology has numerous capabilities, such as automating the process of collecting and classifying data and automated customer relationship systems.
The emergence of Big Data cannot be ignored in any discussion – or blog – about disruptive technologies. It enables companies to identify the impact of a huge amount of critical data. Big Data can help companies increase customer engagement and boost conversion rates through tracking and monitoring.
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Shamit Khemka, the founder & MD of SynapseIndia, has vast experience in digital technologies. He says that the concerns of business owners about security risks associated with digital technology are not baseless. The cybersecurity risks are real and profound but can be mitigated with strategic measures. The e-commerce sector has lately been increasingly targeted by cyber attacks.
The responsibility of mitigating and fighting cyber attacks is not only on business owners but also on software companies developing e-commerce solutions. Software firms can take a number of effective measures to reduce the risks.
Security-focused testing is the most important of all when it comes to the development of enterprise software solutions. Processes like Integration and Regression testing are crucial to building robust solutions. These processes ensure the security of critical components such as data access and authentication.
Business owners should monitor such vulnerabilities as third-party components for security. Third party modules and plugins create a significant security threat that needs to be handled efficiently. Another important step in ensuring cybersecurity of business software is authenticating everything and everyone before making any transaction.
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Shamit Khemka, the founder & MD of SynapseIndia, has been foresightful about the trends and developments in the technology sector. According to him, the future success of today's technology companies heavily depends on how they're going to use the workforce. If used correctly, emerging technologies have the ability to not just positively influence but also support humanity. This is equally true to the future workforce.
From IoT-enabled devices to automated human resource platforms that allow employees to manage payroll and benefits, workplace technologies are changing dramatically. An increasing number of technologies are being adopted in the workplace to make the human experience smoother.
Today, technology should be able to empower humans to be more innovative, and productive, while substantially reducing errors. Such technologies are also supposed to prompt seamless connectivity – both internally and externally. Workplace technologies should also facilitate an easy flow of people, emotion, and ideas so that the work culture becomes fully flourished.
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Shamit Khemka, the Managing Director of SynapseIndia, has always emphasized the need for achieving client satisfaction in all categories of services. The company caters to a global clientele with a focus on leading markets like the U.K., U.S.A, and Australia. SynapseIndia serves 50+ countries with its cutting-edge IT services.
Getting new business is always good for a company but its sustainable growth largely depends on finding the right clients. The clients that can sustain a long-term relationship is crucial to business revenue. Such relationships are built on a foundation of trust and commitment.
Outsourcing of services usually begins as a cost-saving strategy which eventually becomes a tool for competitiveness and growth. Outsourcing gives companies a chance to explore the global talent market while tackling the problem of talent shortage. SynapseIndia has helped a large number of businesses get a competitive edge by empowering them with feature-rich solutions. The solutions and services are tailor-made for a wide variety of industries, including real estate, financial services, and healthcare.
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Shamit Khemka, the managing director of SynapseIndia, gives immense importance to the role of punctuality in his life as a business leader. In a business setting, a lack of punctuality is something that cannot be overlooked. There are obvious incidents that are simply out of your control – such as when your car breaks down or a when your plane delayed. Such incidents, however, are rare.
With an astronomical increase in the use of technology in our daily life, being punctual has become significantly easier, theoretically. Your digital calendar is synced on all your devices and it sends you alters and reminders without failing; AI is constantly tracking your activities and setting reminders for important tasks; the GPS on your phone and car can predict exactly when you'll arrive at your destination.
However, the contrary is happening. It has become easier to text your boss that you'll be half an hour late due to “heavy traffic,” email/WhatsApp enables you to easily postpone a meeting 15 minutes. This means technology is not preventing lateness. Perhaps it's making tardiness more acceptable.
The solution to this problem should be found in yourself, not in your iPhone, says Shamit Khemka. You should hold yourself responsible for your inability to show up on time, not your device.
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Shamit Khemka celebrates the festival of Maha Shivratri with great devotion and utmost sincerity. As a Shiv Bhakt (devotee of Lord Shiva), the day of Maha Shivratri bears extreme significance. He understands the significance of the auspicious day among Hindus. It is believed that devotees can please Lord Shiva the most by worshiping him during Maha Shivratri. Lord Shiva is one of the most prominent deities of Hinduism who is worshipped as the most powerful by the Shaivaite sects of India.
Lord Shiva is considered as the representative of the Supreme Being. Besides, he is regarded as the third element of the Hindu Trinity (Trimurti), the other two being Lord Brahma and Lord Bishnu. According to Hindu scholars, as Mahakaal, Lord Shiva destroys and dissolves everything into nothingness. But as Shankara, they say, he reproduces what has been destroyed.
Many devotees also believe that Shivratri marks the marriage day of Lord Shiva and Parvati. While according to some others, it was the auspicious night of Shivratri when Lord Shiva performed the 'Tandava' – the dance of primal creation, preservation, and destruction.
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Shamit Khemka, the Managing Director of SynapseIndia, is known for his unabated focus on maintaining quality across all service areas. The company has a dedicated department to ensure quality assurance. The department is empowered by seasoned QA professionals with a deep understanding of global quality benchmarks and guidelines.
Shamit Khemka says quality control departments can achieve more with fewer efforts by deploying efficient testing strategies. He suggests that professionals should divide the complex processes of QA and QC to smaller, less complicated components. This makes the testing process easier and more accurate, he says.
QA professionals should make sure that during their weekly meeting, they should have a whiteboard handy. Every week they should ensure that important tasks are written down.
Conducting random audits may is another road-tested way of ensuring quality, says Shamit Khemka. In fact, his company, SynapseIndia, maintains a practice of carrying out random audits in order to remove all possible flaws. Quality ensures that products and services made by a company are fit for purpose. The goods and/or services that a company makes must have all the right features to satisfy customers' needs.
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Shamit Khemka, the managing director of SynapseIndia, has a special admiration for the experienced employees at the company. It's not that he has any aversion toward new professionals, but the experienced ones are considered the most valuable assets in the organization. He believes that mid-career employees have the ability to understand a business process precisely and even can foresee many business challenges.
According to Shamit Khemka, as technology companies grow in size and market value, they need to hire people with real-world experience. At SynapseIndia, the talent acquisition policy is driven by various parameters of professional experience. IT professionals working at the company have worked on and led teams, can build relationships and know how to succeed in the process and product development.
The main challenge for technology companies is to convert the potential into talent. It is achieved by converting the knowledge and experience of the workers into new streams of talent for fast-growing industries. The core skills earned by these professionals through years of experience will play a key role in transforming a technology company in terms of growth and success.
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Shamit Khemka has efficiently guided the talent acquisition policy at SynapseIndia since the company's inception in 2000. With his vast experience in people management, the business leader knows what makes efficient IT professionals. He believes that it's a good combination of technical expertise and soft skills that create great software developers.
Mobile application development will continue to dominate like a top skill in the software development industry. Successful app developers should be efficient in multiple programming languages, such as Java, HTML5, Swift, and Python. Experience in artificial intelligence (AI) is another growing trend among top developers in the industry. Expertise in data science and machine learning have changed the business dynamics of many IT companies.
Cloud computing and software-as-service (SaaS) have become technical skills for IT professionals. Virtual technologies like Amazon AWS and Microsoft Hyper-V have triggered an unprecedented shift in software development practices.
Shamit Khemka says that soft skills are equally important when it comes to delivering flawless services to clients. Today, developers work on increasingly complex projects and face new problems. In such a scenario, skills like problem-solving ability are immensely helpful in terms of successful project delivery.
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Shamit Khemka, the founder of SynapseIndia, says a healthy workplace manifests itself through different signs. Offices having a positive and healthy work culture cultivate happy employees and superior productivity.
Healthy work cultures are built on trust. Employees and managers create a bond of trust that motivates teams to be honest in their work. In company having such culture, job profiles are designed around projects and initiatives instead of a laundry list of tasks. Shamit Khemka says modern-day businesses need to hire people to advance their business mission and achieve goals.
Companies should focus on creating the desired amenities for employees. Things like the workstations, cafeteria, and food services play a crucial role in deciding the direction of a work environment.
Shamit Khemka oversees radiation-free offices of SynapseIndia. He installed energy chips in the offices to provide employees with a fully radiation-free environment. This helped employees become more productive by promoting health and happiness. SynapseIndia encourages employees to be more engaged in their job. Their engagement and health further result in more productivity.
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Shamit Khemka, the founder & managing director of SynapseIndia, is known for his ability to efficiently managing even the most intricate processes. In fact, maintaining efficiency and smoothness across workflows and processes remains at the top of his agenda. Automation of processes is a major factor when it comes to superior efficiency and productivity.
At SynapseIndia, teams use automated systems to improve the efficiency and accuracy of various workflows. A number of development of operations processes are done automated systems at the company. For example, processes like related to software development, such as testing, configuration, and monitoring are achieved through automation.
Deployment of artificial intelligence (AI) brings a number of benefits for both a technology company and its clients. The level accuracy rendered by AI has the potential to remarkably increase customer trust and drive profits. Use of AI and algorithms in decision making may significantly reduce errors related to human behavior and actions.
According to Andrej Karpathy, the Director of AI at the automaker Tesla, deployment of automation and machine learning in software development has wide-ranging benefits. These include constant running time, higher levels of agility and integrability, easy to learn, and better than human coder in certain functional areas.
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Shamit Khemka, the founder & managing director of SynapseIndia, has always keep quality at the top of his management agenda. The clients of SynapseIndia are well aware of the level of quality assurance guaranteed by the company. This is possible due to the company's commitment to put all efforts to maintain the superiority of its service quality. Microsoft Certification has a central role in the company's persistence of service quality.
SynapseIndia has a team of Microsoft certified IT professionals who have a vast experience in different areas of software design, development, and implementation. For example, the professionals certified under the Cloud Platform category have outstanding competence in technologies related to cloud solutions development. These include cloud data platform, hybrid cloud, and software-defined data centers, among others.
The technical expertise possessed by the professionals helped SynapseIndia drive exponential growth in terms of service quality and business revenue. The company specializes in application development, web development, and cloud computing, among others. The deployment of Microsoft technology as the primary development platform helps SynapseIndia get a competitive advantage.
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Shamit Khemka has led a software company, SynapseIndia, for almost two decades now. He precisely understands the elements of a successful communication strategy in a tech company. According to him, communicating with developers is the most critical part of the seamless growth of a company's software business. He says communication between business and development team decides how swiftly the company grows. Business leaders should follow a certain path to achieve effective communication with the development team.
Leaders of the business team need to define the requirements clients and what needs to be built. The business team should create a document with a list of requirements. Company leaders should readily communicate priorities for keeping the development processes at the forefront. Tools like Trello are great ways to easily achieve effective communication across teams. Using such tools, members of a business team can also mark specific tasks as a high priority. Finally, leaders responsible for the communication strategy of business should keep evolving the process with changing needs and demands. A dynamic communication strategy could well serve its purpose.
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Shamit Khemka, the founder of SynapseIndia, has helped many clients in the e-commerce sector grow rapidly amid competition. He has a deep understanding of the technicality of an online store – from its fundamental elements to advanced features. He says that strategic prevention of shopping cart abandonment is critical to the overall success of an e-commerce platform. He suggests a few major steps to ensure that cart abandonment is reduced substantially. According to him, understanding the reasons behind cart abandonment can help businesses get a more accurate picture of the problem. It is also important to consider the fact that may buyers treat their cart as a shopping list and do not immediately commit to a purchase.
Shamit Khemka recommends shortening and simplifying the checkout process to get more conversions. Implementation of measures like one-step checkout can help lower abandonment rate. Moreover, online merchants should be upfront and honest about shipping costs or free shipping. Higher-than-expected shipping cost is one of the top reasons for cart abandonment.
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