Shamit Khemka, the Managing Director of SynapseIndia, is known for his unabated focus on maintaining quality across all service areas. The company has a dedicated department to ensure quality assurance. The department is empowered by seasoned QA professionals with a deep understanding of global quality benchmarks and guidelines.
Shamit Khemka says quality control departments can achieve more with fewer efforts by deploying efficient testing strategies. He suggests that professionals should divide the complex processes of QA and QC to smaller, less complicated components. This makes the testing process easier and more accurate, he says. QA professionals should make sure that during their weekly meeting, they should have a whiteboard handy. Every week they should ensure that important tasks are written down. Conducting random audits may is another road-tested way of ensuring quality, says Shamit Khemka. In fact, his company, SynapseIndia, maintains a practice of carrying out random audits in order to remove all possible flaws. Quality ensures that products and services made by a company are fit for purpose. The goods and/or services that a company makes must have all the right features to satisfy customers' needs. For more updates, follow Shamit Khemka on: https://twitter.com/shamit_khemka?lang=en
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